If any of you out there are customers of GE Money bank (you are if you have JC Penny or Lowes credit cards), I hope you NEVER need anything from them above basic customer service.
My poor Mom has had to call them twice in the past week regarding accounts that aren't hers, but are showing up on her credit report. She's not doing ANYTHING wrong, she's just trying to let them know that there is a reporting issue so that it can get fixed. Well, both time she has called the employees of the GE Money bank fraud department have been rude, but the lady today takes the cake. She YELLED at my Mom over the phone and accused my Mom of committing fraud by calling them. The lady was so terrible rude, she had Mom in tears and worried that she has done something wrong......
We currently don't have any accounts with GE Money Bank and we never will if we can help it.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment